The Kno-Ho-Co-Ashland Community Action Commission's Emergency HEAP Winter Crisis Program begins November 1, 2016 and operates until March 31, 2017. Emergency HEAP Winter Crisis is a federally funded program administered by the Ohio Development Services Agency, Office of Community Assistance, that provides financial assistance to low-income households that are threatened with disconnection from their heating source, or have already had service disconnected. Households utilizing bulk fuel must have a tank containing less than 25% of its capacity.
Income documentation for all household members along with social security numbers, electric and gas bills, photo ID, proof of U.S. citizenship/legal residency for all household members, and other documentation must be presented at the appointment.
Income guidelines are based at 175% of the Federal Poverty Level and are as follows:
Household of 1 - up to $20,790
Household of 2 - up to $28,035
Household of 3 - up to $35,280
Household of 4 - up to $42,525
Household of 5 - up to $49,770
Household of 6 - up to $57,015.
Income may also be calculated using the past three months, whichever benefits the client. Households claiming zero income for the past three years, or others on a case by case basis, will be subject to providing an IRS Verification of Non-Filing Status Transcript. Approved applicants will also have their application automatically transmitted to the State HEAP office, where additional assistance may be available under the Regular HEAP program. Eligible households may receive financial assistance once per heating season.
Those households serviced by a PUCO-regulated utility are encouraged to sign up for the Percentage of Income Payment Plan (PIPP Plus) or an alternate budget payment plan. PIPP Plus customers have a lower income eligibility threshold. To learn more about PIPP visit:
For more information or to schedule an appointment contact your local HEAP Office.
Your Local Community Action Agency
Yearly, Kno-Ho-Co-Ashland CAC provides service to nearly 13,000 children, families, senior citizens, healthcare patients, and our community neighbors with a broad spectrum of services including the following last year:
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