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Winter Crisis Program

Winter Crisis Program Starts November 1

The Ohio Department of Development and Kno-Ho-Co-Ashland Community Action Commission will help income-eligible Ohioans stay warm during the winter months.

From November 1st through March 31st, income-eligible Ohioans can receive assistance with utilities facing disconnection and/or bulk fuels or assistance paying for heating system repairs through the Ohio Department of Development’s Home Energy Assistance Winter Crisis Program.

To qualify for assistance, Ohioans must have a gross income at or below 175 percent of the Federal Poverty Guidelines for a family of up to seven members and 60 percent of the State Median Income for a family of eight or more members. For a family of four, the annual income must be at or below $54,600.

To apply for the program, clients are required to schedule an appointment with Kno-Ho-Co-Ashland Community Action Commission. Appointments can be scheduled by calling your local HEAP office.

Clients need to bring copies of the following documents to their appointment:

  • Copies of their most recent energy bills.
  • A list of all household members and proof of income for the last 30 days or 12 months for each member.
  • Proof of U.S. citizenship or legal residency for all household members.
  • Proof of disability (if applicable).

Eligible households can receive up to $175 if they are a client of a regulated utility or $750 if they are a client of an unregulated utility such as electric cooperatives. The main heating source and/or related electric service must be either in disconnect status, have been terminated, need to establish new service, need to transfer service, or have 25% (or less) of bulk fuel supply remaining or heating unit repair/replacement is needed. The assistance is applied to their utility bill and/or applied to the heating system repair costs. An appointment no-show may result in utilities being shut off.

To learn more or apply, contact Kno-Ho-Co-Ashland Community Action Commission’s HEAP office:

  • Coshocton: 740-622-9801
  • Knox: 740-397-0378
  • Holmes: 330-674-6479
  • Ashland: 419-281-4327